One of your staff made a service call to fix my humidifier on Thursday the 26th. While all of your service reps have been very good, the rep who came yesterday was especially helpful and responsive. He did the work promptly, gave me some tips on proper settings and use and was extremely polite. Reps like him will keep me coming to MacKenzie.
MacKenzie Fuels Great Work!.
Very pleased so far
MacKenzie Heating and Cooling Inc: answers the phone with a real person, this is very agreeable deal with problems/requests very promptly are always courteous and efficient are knowledgeable about the equipment and answer questions are very clean and do not tramp mud over the floors.
Our overall experience with contractor is very good.
We have been with them (MacKenzie) for 3 years with no complaints. We had one emergency call outside of normal maintenance and they responded very quickly.
MA Good job!
Steve (tech) was professional & helpful, he also made an adjustment to our system to save heating oil. (Great idea to save us money!).
Excellent company to work with. Pleasant and quick workers.
We have been customers of MacKenzie for the last few years. We are completely satisfied, staring with the woman who answers the phone right through the entire process as the technician leaves us.
Your (MacKenzie) employees was prompt, professional and very friendly. He fixed our problem. We were using another company before we found MacKenzie, they were rude; overcharges and did not fix our problem. I am very pleased to have found MacKenzie.
Sends a beautiful calendar each year, courteous technician, good office staff.
We are very satisfied with their sales personnel and service technicians. We feel we’ve made an excellent choice in using their services.
Mr. MacKenzie and his people have always been super doing business with.
I was very satisfied with the initial visit. The personnel was friendly, knowledgeable and honest about my system
Was very pleased now and before with the service and knowledge of the technicians.
Service people are top notch!
Good Job, on time. Promptly answered emergency calls.
MacKenzie Heating and Cooling is the company I will use for all services, they provide. I was very pleased with their work.
MacKenzie has surpassed expectations. Every technician has been polite & respectful of my property. There have been no surprises with service, price or the equipment functionality. They are a “breath of fresh air” in the days of poor customer service.
We have used this contractor for a number of years and have found their service to be excellent.
We have been very pleased doing business with MacKenzie Heating and Cooling. They are very professional helpful. Whenever I have needed them to come they are here promptly. I would recommend their service to anyone.
I highly recommend MacKenzie!
We have found MacKenzie Heating and Cooling an excellent company to do business with. They have always responded to our calls immediately.
They did a good job for us. We will use them again.
Very satisfied with the company.
I can always count on excellent service from MacKenzie.
This contractor was very prompt and knowledgeable, They understood and fixed any problem in good time and took time to answer all the questions I had in a friendly manner. All my calls were answered in a pleasant and understanding manner!
MacKenzie is a first class operation. The day of our install was the morning after a ten inch heavy wet snow. The guys were in and out of our house many times, yet protection was taken to keep our hardwood floors spotless. The team was a hard-working, no nonsense group of men with a very polite manner. The installation was flawless and the two AC’s await their first hot day! GREAT COMPANY. CAN’T USE TOO MANY SUPERLATIVES!
We were satisfied with all the work done.
Excellent service, prompt when you need them for any services.
Our thermostat was not working. MacKenzie found the problem very quickly and fixed it. We were very pleased with their promptness and service.
3 of my neighbors highly recommended MacKenzie Heating and Cooling, Inc. always prompt & friendly, patient answer my questions. Very Satisfied.